# SSI LABS > SSI LABS is a technology consultancy helping organizations make clear technology decisions, build custom software, design infrastructure, and improve their websites. Founder Romeo Macabuhay works directly with clients on technology decisions, infrastructure, and project delivery. He brings over a decade of professional experience in infrastructure, security, and enterprise systems. SSI LABS designs and verifies infrastructure; clients contract licensed installers directly. The company does not resell hardware or take vendor commissions. Clients keep their source code, designs, and documentation. Use cases on this website describe illustrative engagements, not completed client projects or testimonials. AI integration engagements start with a defined pilot, approved data sources, limited permissions, human review, and testing; safeguards reduce risk without guaranteeing every answer or preventing every failure. ## Company - [Home](https://ssilabs.ca/): Overview of the consultancy and its approach to technology problems. Featured use cases cover SEO and AIO, business email, shared calls and SMS, internal software, wireless, and fractional CTO support, in that order. - [About SSI LABS](https://ssilabs.ca/about): Founder Romeo Macabuhay, experience, independence, and the organizations the company serves. - [Projects](https://ssilabs.ca/projects): Eight completed client website builds, the SSI LABS systems IS ER OPEN and Dispatch, and Lexcode’s KabayanTranslate backend, security, and infrastructure work. Seven website builds included SEO and AI search optimization; those clients reported more inquiries. Reg Norman Trucking already used its own domain for email; SSI LABS moved it to Office 365 to simplify licensing and reduce costs. KB Construction and Dawson Creek Food Bank Society had email migrated to addresses under their own domains. Nawican Friendship Centre’s website was initial development followed by handoff to the centre, with no ongoing maintenance from SSI LABS. The seven other projects’ SEO/AIO and results claims do not apply to Nawican. Lexcode’s platform operating costs fell from over $500 to under $50 per month after the backend rebuild; the client’s design was retained. - [Webdeer is now SSI LABS](https://ssilabs.ca/webdeer): Information for Webdeer visitors and existing clients about the new name and broader technology practice. - [Contact](https://ssilabs.ca/contact): Discuss a project, including its needs, budget, and timeline. Email: rmacabuhay@ssilabs.ca. ## Services - [Services](https://ssilabs.ca/services): Four service areas with four related use cases each, covering all fifteen illustrative engagements. The AI integration example belongs to both software integration and fractional CTO services. - [Fractional CTO](https://ssilabs.ca/services/technology-leadership): A part-time chief technology officer for organizations that do not need or have the budget for a full-time hire. Someone responsible for keeping technology current, planning upgrades, and guiding spending, vendors, security, and backup recovery within an agreed monthly scope. - [Custom software and integration](https://ssilabs.ca/services/software-and-integration): Internal applications, system integrations, AI integrations with guardrails, ERP work, data migration, reporting, and process automation. - [Infrastructure design and verification](https://ssilabs.ca/services/infrastructure-design): Network, wireless, and server design, contractor specifications, and post-installation validation, plus business email migration and shared calling and SMS setup. - [Web and digital presence](https://ssilabs.ca/services/web-and-digital): Custom websites, search engine optimization (SEO), AI search optimization (AIO), and online booking, with tailored panels for routine updates and one technical contact for development and maintenance. Clients own their source code and documentation. ## Illustrative use cases - [SEO and AIO: Your business is hard to find online](https://ssilabs.ca/use-cases/seo-aio-search-visibility): Search visibility reviews, useful service content, technical SEO, and accurate representation in AI answers. Placement is not guaranteed; scope and follow-up are agreed with the client. - [A website that works against you](https://ssilabs.ca/use-cases/a-website-that-works-against-you): Bringing website content and the customer experience up to the standard of the business. - [Your website has become another job](https://ssilabs.ca/use-cases/a-website-you-cannot-update): A tailored panel for news, prices, and routine updates, SSI LABS handling technical changes, and source code, project files, and maintainer documentation in a company-owned repository. - [Bookings get lost in calls and emails](https://ssilabs.ca/use-cases/bookings-lost-in-calls-and-emails): Online booking connected to the team's scheduling system, with agreed availability, customer details, confirmations, and a way to change or cancel. - [Your business has outgrown its Gmail inbox](https://ssilabs.ca/use-cases/business-email-you-can-manage): Moving to company-domain email, shared mailboxes, named staff accounts, and a planned migration with documented ownership and access. - [Your business number is stuck on one phone](https://ssilabs.ca/use-cases/one-business-number-for-the-whole-team): Shared business calls and SMS, conversation ownership, routing, and individual staff access, with number portability and messaging support checked before migration. - [Your technology costs keep creeping up](https://ssilabs.ca/use-cases/technology-costs-keep-creeping-up): A fractional CTO review of subscriptions, contracts, usage, owners, and renewals, with options and trade-offs explained before changes are made. - [The spreadsheet everything depends on](https://ssilabs.ca/use-cases/the-spreadsheet-everything-depends-on): Replacing a critical spreadsheet with a maintainable internal application. - [AI integrations with guardrails](https://ssilabs.ca/use-cases/ai-integrations-with-guardrails): Choosing a useful first AI project, reviewing provider data handling, enforcing access boundaries, limiting actions, adding human approvals, and testing before rollout. - [Two systems that do not talk to each other](https://ssilabs.ca/use-cases/systems-that-do-not-talk): Connecting platforms to reduce manual data entry. - [Migrating off a platform](https://ssilabs.ca/use-cases/migrating-off-a-platform): Planning a platform move, preserving data, and supporting the transition. - [Wireless that was never designed](https://ssilabs.ca/use-cases/wireless-that-was-never-designed): Wireless coverage planning and verification. - [A network that grew without a plan](https://ssilabs.ca/use-cases/a-network-that-grew-without-a-plan): Assessing and redesigning an existing network. - [Your backups haven’t been put to the test](https://ssilabs.ca/use-cases/backups-you-have-not-tested): A fractional CTO engagement to agree recovery priorities and responsibilities, review backup coverage with IT providers, arrange an isolated restore test, and document gaps and follow-up checks. - [Your technology needs someone in charge](https://ssilabs.ca/use-cases/no-senior-technology-voice): An illustrative fractional CTO engagement for an organization that needs someone responsible for technology decisions and follow-through, with time each month agreed around its needs and budget. ## Optional - [CBC News feature on IS ER OPEN](https://www.cbc.ca/news/canada/british-columbia/northern-bc-er-closures-website-9.7041182): Published January 10, 2026; included in the Projects page’s As seen on section. - [Privacy](https://ssilabs.ca/privacy): How website inquiries and personal information are handled. - [Sitemap](https://ssilabs.ca/sitemap-index.xml): Index of the website's XML sitemaps. - [Robots.txt](https://ssilabs.ca/robots.txt): Crawler access rules; API routes are excluded from crawling.