An example engagement / 4–8 weeks
A website that works against you
People hear good things about your business, then visit a website that tells a different story. Bring the site up to the standard of your work.
The situation
Someone recommends your business. Before they call, the person looks you up. The website describes services you stopped offering, the last project shown is years old, and the work you want more of is barely mentioned.
On a phone, finding the right information takes too much effort. The contact form asks for more than someone wants to share before a first conversation. A prospective customer leaves without finding a reason to get in touch, and your team never hears about it.
The business has moved forward. The website still represents an earlier version of it, and you find yourself explaining that before sending anyone the link.
How we approach it
We start with the questions a prospective customer brings: what you do, who you help, why they should trust you, and how to take the next step. We compare those questions with what the current site actually answers.
Then we work through the content and the experience together. That can mean rewriting service pages, showing relevant work you can substantiate, simplifying navigation, or making an inquiry easier to send. We check the site on phones, with a keyboard, and on slower connections.
Where the existing site can support the changes, we improve it. Where it cannot, we plan a rebuild around the content and customer journey. Existing useful pages and links are accounted for, and we test the inquiry path from the visitor's screen through to your inbox.
What you end up with
- Clear service pages that reflect the work you do today
- Relevant examples and evidence drawn from your actual business
- Navigation and inquiry forms tested on mobile and desktop
- Performance, accessibility, and search foundations addressed within the agreed scope
- A launch checklist covering existing URLs, redirects, and inquiry delivery
Rough timeline
Four to eight weeks for a typical business website refresh or rebuild. Content readiness and the number of pages are usually the biggest factors. We agree the scope and schedule after reviewing the existing site.
Worth knowing
Sometimes the most useful first step is a focused content and usability review. If a few targeted changes can address the problem, we will scope those before proposing a full rebuild.
Tell us what
isn’t working.
The system you work around. The project that stalled. The decision nobody has time to make.
Bring it to us. We’ll tell you honestly whether we’re the right people for it.
Let’s talk about it